Do you find yourself getting frustrated with having to repeat yourself numerous times? Don’t you just wish the person you’re speaking to will listen attentively to what you have to say and allow you to finish talking! Annoying isn’t it, something so simple and yet so many still struggle with this.
I must admit, there are times when I am in the midst of a conversation with someone and unintentionally cut them off and try to get my point across, worse is when I can’t contain myself and talk over them – there’s nothing ruder than that. However, I have become more aware of this as recently I was having a conversation with a friend and couldn’t finish my conversation and had to continually repeat myself as she kept cutting me off to ask questions.
At the end of it, I grew tired of speaking and she felt there was no point to my story. It was very timely that after this situation with her, I stumbled upon a video by Julian Treasure – 5 Ways to Listen Better. A brilliant video which summarises how people these days are desensitised to their surroundings and how we can curb that to become more effective listeners.
Remember this acronym- RASA is the Sanskrit word for "juice" or "essence." RASA stands for "Receive," which means pay attention to the person; "Appreciate," making little noises like "hmm," "oh," "OK"; "Summarize" — the word "so" is very important in communication; and "Ask," ask questions afterwards pertaining to the conversation.
I can envision meetings at work and conversations amongst groups to be much better if we adopted this method. After all, as the age old saying goes, “We have two ears and one mouth so that we can listen twice as much as we speak.” I couldn’t agree more, as listening empowers you with information to respond effectively.
I for one will definitely start listening more!